Essential medication or currency should always travel with you and should never be checked.įragile or unsuitably packaged items (such as antiques, art, bottles, cameras, ceramic, computer equipment, glass, hockey sticks, liquids, luggage totes, mirrors, strollers and other items subject to break in transit, musical instruments, precision tools, radios, small appliances, sound reproduction equipment, televisions or trophies). You may choose to carry the item(s) with you if they meet the requirements for carry-on baggage. Oman Air will not be liable for damage, loss or spoilage of these items. The following items are accepted for transportation at your own risk. Items that Oman Air does not hold liability for When ticketed passengers are away from their permanent address and the delivery of baggage is delayed, Oman Air may authorize an amount of compensation in cash per ticketed passenger for the purchase of essential personal items such as clothing and toiletries with a maximum ceiling. In case of delayed baggage a written claim shall be made no later than 21 days from the date of the baggage delivery to the passenger (all originals of necessary documents confirming the passenger's right to claim compensation, must be attached to the claim: The initial report (Passenger Irregularity Report) filed at the airport of destination where your travel was completed, Claim potions of the Baggage identification labels, Ticket/s (in the case of not using an electronic ticket), Boarding card/s, Copy of the passenger's identity card/passport). If you need to make queries about your checked-baggage once you've left the airport, please call the Baggage Service Office at the airport you flew into within four hours after arrival. Note *The above documents will be required to process your enquiry. Airport location where baggage report was filed.Baggage Irregularity Report reference number (PIR).Name of passenger traveling (as read on ticket).Damaged Baggage/Missing Baggage Contentįor all your immediate written enquiries pertaining to loss or damaged bag, please contact our nearest Oman Air Office or our Baggage Services Agents at your destination airport, providing the following information:.We will search for your missing property and contact you ONLY if we have located any of the missing or left behind items or something that is similar to what you have described. ![]() Passengers who need assistance in locating an item left onboard an Oman Air aircraft, or left behind at an Oman Air boarding gate area, should contact the Oman Air airport staff where travel was completed or the airport at which the item was last seen.
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